Teleperformance in Nordic is one of the largest customer service providers in the Nordic countries, with over 1,500 employees in contact centers across the Nordic region (Sweden, Denmark, Norway and Finland).
Our services are tailored to individual requirements and needs, and include omnichannel customer service (including social media) and Customer Relationship Management (CRM), customer acquisition, back-office processing, debt collection, multilingual services and technical support. We cover a breadth of industries such as Media, Telco, ISP, Technology, Financial, Consumer Electronics, Utilities, TV cable, and more.
For stability, we use state-of-the-art technology from the world's leading suppliers. Our technical solution enables us to handle customer contacts in one queue, including letters, coupons, e-mails, SMS, and phone calls. Our stable framework can deliver on any small or large programs across a vast number of industries.
Our recruitment process is designed to engage talented, professional, and skilled agents who can deliver superior service to both our local and global industry leading clients.
We offer a Nordic solution by providing multilingual customer care programs (Norwegian, Swedish, Finnish, and Danish)